Job Summary

Delivery Manager at GBM is responsible for overseeing the successful execution and delivery of projects, ensuring they meet quality standards, deadlines, and client expectations. Requires strong background in project management, exceptional leadership skills, and a commitment to driving continuous improvement in delivery processes.

Job Description

• Manage the end-to-end delivery of projects, overseeing planning, execution, and closure phases.
• Serve as the primary point of contact for clients, providing regular updates, addressing concerns, and ensuring overall client satisfaction.
• Collaborate with cross-functional teams to allocate resources effectively, streamline workflows, and optimize project delivery.
• Identify potential project risks and develop strategies to mitigate them, ensuring successful project outcomes.
• Uphold quality standards by conducting regular project reviews, implementing best practices, and fostering a culture of continuous improvement.
• Monitor project timelines and proactively address delays, keeping projects on schedule.
• Collaborate with finance and project teams to monitor project budgets, controlling expenses and ensuring financial objectives are met.
• Develop and track key performance indicators (KPIs) to measure project success and identify areas for improvement.

Skill

• Bachelor's degree in Business, Project Management, or a related field. Advanced degree is a plus.
• Proven experience (7+ years) in project management or a related role, demonstrating successful project delivery.
• Excellent organizational and multitasking abilities, with a keen attention to detail.
• Strong communication and interpersonal skills, capable of building rapport with clients and internal teams.
• Familiarity with project management methodologies and tools.
• PMP or similar project management certification is advantageous

Core Competencies