Job Summary

A visionary and execution-focused Technology Director to spearhead strategic digital transformation initiatives for large-scale enterprise clients across the territory of Dubai and Northern Emirates at GBM Dubai (aka UCMC) . As a key member of the leadership team at GBM, you will lead the adoption of next-generation technologies from global leaders such as IBM, Cisco, VMware, RedHat and Oracle and top security vendors. This role demands a blend of strategic foresight, operational excellence, and deep technical acumen to shape and deliver transformative technology outcomes that support our clients' business objectives and fuel GBM’s continued growth.

• The role requires an accomplished people leader with a proven track record of leading and inspiring senior technical leaders, developing high-performing teams, driving organizational capability, coaching future leaders, managing performance, and creating an inclusive, accountable, and results-oriented culture.

Job Description

Strategic Leadership & Vision:
•    Define and lead the organization’s Technology division in alignment with corporate vision and customer transformation objectives, in tandem with the Account Management Sales and Services delivery function in a cohort.
•    Translate market trends and client needs into actionable strategies and innovative service offerings.
Technology Execution & Innovation:
•    Oversee the Discovery, Assessment, Ddesign, Defend , delivery, and governance of robust, scalable, and secure technology architectures including hybrid cloud, AI, automation, cybersecurity, and networking.
•    Make sure handover of won opportunities to the services delivery team is complete and allow for proper execution of solutions implementations.
•    Drive adoption of cutting-edge platforms and solutions from IBM, Cisco, and other Tier-1 technology partners to build differentiated customer value.
•    Promote and sustain a growing Cross-Selling of the technologies GBM is handling especially in the Tier1 accounts
Digital Transformation Enablement:
•    Champion digital transformation programs for enterprise customers across diverse industries, leveraging AI, automation, cloud-native architectures, and data-driven insights.
•    Establish and mature digital operating models that accelerate time-to-value and improve technology ROI.
Leadership & People Development:
•    Lead, mentor, and grow cross-functional teams including architects, engineers, and domain consultants with a focus on innovation, collaboration, and excellence.
•    Foster a high-performance culture with a commitment to continuous learning and customer-centricity.
Stakeholder & Partner Management:
•    Build and strengthen executive-level relationships with strategic customers, vendors (e.g., IBM, Cisco, Palo Alto, Splunk), and ecosystem partners.

•    Represent GBM in industry forums, strategic alliances, and customer advisory boards.
Operational Oversight & Project Governance:
•    Provide executive oversight for key Technology engagements and transformation programs ensuring quality, timely delivery, and customer satisfaction.
•    Define and track KPIs, ensuring consistent performance across delivery teams and practices.
Financial & Resource Optimization:
•    Manage triple digit multi-million-dollar business targets and ensure optimal resource allocation to maximize profitability and customer impact.
•    Drive operational efficiencies through automation, cloud utilization, and lean program management.
Growth & Business Enablement:
•    Act as a technology evangelist to identify new revenue streams, shape go-to-market strategies and co-develop joint value propositions with alliance partners.

Skill

•    15+ years of progressive leadership experience in enterprise technology delivery, with a minimum of 5 years in a senior/director role in a services provider or consulting environment.
•    Proven track record of leading large-scale digital transformation programs for Fortune 500 or regional enterprise customers.
•    Deep expertise in one or more of the following domains: Cloud & Hybrid Infrastructure, Cybersecurity, Data Platforms, AI & Automation, Networking & Edge.
•    Strong relationships with technology alliance partners such as IBM, Cisco, Microsoft, AWS, or major cybersecurity providers.

• Demonstrated ability to build and scale high-performing technology teams across multiple geographies or business units.

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field; MBA or Executive Education is a plus.

Core Competencies